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Ultimate Fixes For Alexa Not Responding But Lighting Up

Alexa Not Responding But Lighting Up – Fix in 5 Easy Steps

Amazon’s Alexa virtual assistant transforms each Echo speaker and display into a useful smart home appliance. However, Alexa does not always work as expected, ignoring voice commands or not responding as expected. Alexa Not responding but lighting up indicates that the smart device is operational but unable to process your command. This problem could be caused by a poor internet connection, an outdated software version, or an incorrect command.

Have you noticed that the light on top of your Echo is on and that it is not responding to voice commands? Or did you notice that Echo had turned on by itself and was lighting up the room? This blog post will debunk the myth that Alexa isn’t responding but the light is blinking or steady on.

  • If Alexa lights up but does not respond, the most common reason is that it did not understand your command, so repeat it.
  • It may also have ignored the command if it mistook your request for another Alexa device nearby.
  • You can also reset the Alexa device or check your Wi-Fi connection and network settings.

This has most likely happened to you. You’re speaking with Alexa when she suddenly lights up but doesn’t respond. It’s infuriating, and you’re probably wondering what’s going on. Here are five possible explanations for why your Alexa is acting this way.

Alexa was unable to understand your command

  • Your command was sent to another device.
  • The Alexa device or app uses an out-of-date system.
  • You are not using the same/good Wi-Fi connection.
  • The microphone is turned off.

Solution : Check to see that you’re speaking clearly and at a normal volume. Alexa is unlikely to understand you if you’re mumbling or yelling. Consider simplifying your commands. Rather than asking Alexa to play music by your favorite artist, ask her to play a specific song. This can sometimes resolve any issues and allow it to function properly again. Here is an explanation of the problem, as well as some solutions. Check this box to see if Alexa is lighting a yellow or green light.

Alexa Not Responding

Your command was routed to a different device

Another reason for Alexa not responding but still lighting up at home could be the various Echo Devices. This problem only occurs if you have two or more Alexa devices at home. However, if you have one Alexa device, you can switch to another. When you speak to Alexa, both your bedroom and kitchen devices should respond. However, the action could be performed by a single device.

Let me give you an example. “Assume you ask “Alexa, tell me today’s weather forecast,” but your intention was to use the Bedroom Alexa device rather than the Kitchen Alexa device. If you are not in the bedroom or the kitchen, both devices can respond to your command. In that case, both devices’ lights will blink, but only the one closest to you will process the command. However, you may notice that the desired device did not work.” To ensure that Alexa ignores the problem, perform the following steps.

  1. Navigate to Alexa and select the More option.
  2. Tap Activity and then select Voice History.
  3. If you see the message “Audio was not intended for this device.”
  4. If you encounter this problem, here are some solutions. Each Alexa speaker can be renamed and assigned to a specific device. You can, for example, change them to Kitchen Alexa, Bedroom Alexa, Alexa 1, Alexa 2, and so on.

Alexa is not responding but is lighting up due to an outdated system

The Alexa app or device  Alexa is not responding but lighting up is might be if the system is out of date. You can, however, check this through the app. Here’s how to update or check if your app or device is running the most recent version.

Method 1: The first option is to go to Google Play and search for the Alexa app. Simply click on the Update App option if it appears.

Method 2: open the Alexa app, select Settings, and then the About section. The version information is available here.

Method 3: Delete the current Alexa app and reinstall the most recent version from the app store.

                                                                                                                                                                                 (Image credit-maketecheasier)

You are not using the same/good Wi-Fi connection

A bad Wi-Fi connection could be the cause of Alexa not responding but lighting up. If you ask Alexa to turn on your TV, both the Alexa device and the TV must be connected to the same network. If they are connected to different internet connections, Alexa will listen to your command but will not act on it. In another case, Alexa requires a fast Wi-Fi connection to function. I believe you’ve made your point! Check Wi-Fi internet speed and router plug before connecting both devices to a single internet connection. Contact your internet service provider as well to resolve this issue.

The microphone is turned off

If you see Alexa’s red light on but she isn’t responding to your commands, it means the device is muted. The red light does not indicate that something is wrong with the device or that it is malfunctioning. Simply press the Mute button to turn off the red light. When you speak to Alexa this time, the blue light will blink, indicating that Alexa is listening.

Quick Steps to Resolve Alexa Not Responding But Lighting Up

If Alexa is not responding but is lighting up, you can try a few things to resolve the issue quickly.

  1. Turn up the volume on your device and make sure it’s turned on. If you are still having trouble, try moving to a more quiet location.
  2. You have the option of restarting your device or uninstalling and reinstalling Alexa.
  3. Check to see if your Amazon account is active. Because Amazon occasionally deactivates user accounts due to system violations.
  4. Check that all of the plugs (Wi-Fi router, Alexa device) are properly connected.
  5. Learn the meaning of lights by observing what your device means when it blinks.

Frequently Asked Questions (FAQs)– Alexa Not Responding

Q1. Why does Alexa say my lights aren’t working?

Ans:-The main cause of Alexa lights being unresponsive is an unstable internet connection. Another reason could be that Alexa’s battery is running low and you need to charge it. Furthermore, a technical problem with smart bulbs and a faulty internal system can result in light errors.

Q2. How do you fix an Alexa light that isn’t responding?

Ans:- Check that your internet connection is both fast and consistent.
Alexa’s software should be updated.
Check that Alexa’s device is turned on and working properly.
Check that the Alexa Skill is operational.
Check that the Amazon account associated with the device is active.

Q3. How do you repair an unresponsive Alexa light?

Ans:-The simplest way to resolve the unresponsive Alexa light is to reset your device. The device can be reset using the Alexa app. To reset, go to the Settings menu and then select the Factory reset option. However, all previous dates and preferences will be permanently deleted. However, you can log in again using the same or a different Amazon account.


Having said that, it is critical to determine whether the light is blinking or steady on. Furthermore, you must learn the meanings of Alexa lights in order to understand what they are saying. If you are unable to connect SmartThings to Alexa or if Alexa is unavailable, you can also try the methods listed above to resolve the issue. In a nutshell, if the Alexa light is on, it means that the device is working properly but that your command is not. First, ensure that your commands are simple enough for Alexa to understand and are delivered to the appropriate device. Finally, if nothing works, contact Amazon Alexa support for additional assistance.

Understanding the nuances of Alexa’s lights and following the troubleshooting methods discussed in this guide can help you tackle the issue of “Alexa Not Responding But Lighting Up.” Remember, if the light is on, your device is operational, so refine your commands and device targeting. We hope this blog has been valuable in resolving any Alexa responsiveness challenges you may encounter. Happy voice-assisted living!