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EdCast Releases Learning Health Index Report 2021 in Conjunction with Mercer, NSE Academy and People Matters: Study Shows That Most Companies’ Learning Ecosystems Have Significant Room to Improve

Mountain View, Calif., United States & Mumbai, Maharashtra, India:


EdCast is pleased to launch the Learning Health Index (LHI) Report 2021. In this edition of the flagship study, 124 leading organizations participated at executive leadership levels. LHI 2021 captures key learnings, current and future trends, best practices and insights pertaining to learning and development. In these unprecedented pandemic- and post-pandemic times, agility has become a key transformation lever and organizations need to adapt to bridge skills gaps to enable upskilling and reskilling.


The LHI report provides actionable insights on key bottlenecks and opportunities to power the L&D community in their endeavor to build smart and healthy learning organizations. One overarching finding is the importance of investing in learning as the world of work undergoes further disruption and embraces digital.


With an average LHI score of 66 (out of 100), the report unearths shortcomings and opportunities in learning proficiencies, including learning systems, skilling initiatives, personalization, and cultural structures for career mobility. For organizations to survive, grow and evolve, particularly in the wake of the pandemic, learning and development leaders should focus on fundamental changes along several dimensions. Download the LHI India 2021 Full Report here.


“The findings of EdCast’s Learning Health Index this year have revealed very insightful data about corporate learning best practices and the gaps in skills-based upskilling and reskilling programs,” says Karl Mehta, CEO and Founder of EdCast. “With our Talent Experience Platform and SkillsDNA solutions, EdCast is tirelessly working with organizations to enhance their learning health and meet their biggest talent development needs, which are outlined in this year’s LHI report.”


“We have witnessed how the pandemic has accelerated the arrival of the future of work, putting the spotlight on learning and skilling as the top priority for learning leaders,” says Nishchae Suri, President Asia Pacific, Middle East & Africa, EdCast. “A finding highlighted by our study indicates that in 52%of the organizations, L&D professionals are not adept to meet the growing demands being placed on them. With upskilling and reskilling as a mission-critical priority, L&D needs to act urgently and adopt a whole-system approach to build a comprehensive solution that addresses the systemic learning challenges in organizations.”


Key highlights from the EdCast LHI Study 2021:


  • Organizations are not leveraging technology for learning despite the availability of cutting-edge learning tools & technologies. Over 65% of organizations, as compared to 75% in 2020, are yet to fully embrace technology in their skilling initiatives. This remains an area of weakness–as well as an area of opportunity.
  • Of all sectors included in the report, Travel & Hospitality report the highest learning health index (LHI) of 74. The two lowest-scoring sectors are the Engineering, Construction & Utilities sector and the Professional Services sector with scores of 61 and 60 respectively.
  • 70% of organizations, as compared to 68% in 2020, do not provide an adequately supportive environment or infrastructure required to drive employees to take ownership of their own development and cultivate everyday learning habits and behaviors.
  • 88% of organizations, as compared to 91% in 2020, do not consistently personalize learner journeys to accommodate individual goals, preferences or styles of the learner.
  • Mobile-first and ‘Anytime, Anywhere’ Learning has emerged as the top tech trend in 2021 as well, with 64% of the organizations already implementing it and 15% planning to do so within the next year.
  • The Future of Work lies in learning becoming the new work in the flow of life. Most organizations recognize that for learning to really happen, it must be made available within systems of productivity and business applications that are already consistently used by employees to carry out their work. 37% of the organizations surveyed are already implementing these integration steps, while 20% plan for its implementation in the next year.

“This year, corporate learning has become more important than ever, forcing companies to up their game. This year’s LHI analysis shows that 69% of companies now have highly aligned training teams, and shows that CEOs and CHROs are deeply involved,” said Josh Bersin, Global Industry Analyst and Dean of Josh Bersin Academy. “In addition to a focus on business alignment and new forms of content, the biggest growth area is a focus on Learner Experience. This means the LXP, which started as an add-on to most learning functions, has now become the center of all corporate learning.”




EdCast surveyed 124 organizations in India, and the LHI is based on a framework built on eight primary dimensions of learning that contribute to an organization’s learning health. The framework includes a self-assessment tool built from an HR and L&D practitioner’s point of view, covering key aspects that define a healthy learning organization. LHI is a survey-based tool that enables organizations to benchmark themselves with their peers to ascertain their overall standing in their industry and market.


The Partners for the Learning Health Index Study are Mercer, NSE Academy and People Matters.


About EdCast


EdCast offers a unified talent experience platform designed to enable end-to-end employee journeys spanning learning, skilling and career mobility. Its award-winning platform is used internationally by organizations ranging from large Global 2000 companies to small businesses and governments. With EdCast’s platforms, businesses are able to attract, develop and retain a high-performance and future-ready workforce. EdCast’s offerings include its Talent Experience Platform, Spark for SMBs, EdCast Marketplace and MyGuide Digital Adoption Platform. EdCast is recognised as a Technology Pioneer by the World Economic Forum.


For additional information, visit or follow us on LinkedIn. Download the LHI India 2021 Full Report here.