Nokia C3 Bug Fixed for WLAN, GPRS Connectivity | Digital Conqueror

Nokia C3 Bug Fixed for WLAN, GPRS Connectivity

If you owe a Nokia C3-00 cell phone and facing connectivity problem to choose between WLAN and GPRS while using the application’s then here is the solution for it.

When you use the nokia inbuilt browser and the facebook-twitter app, it asks you to choose how to connect, either from WLAN or GPRS, but, it directly connects to GPRS while using the E-Mail app, Opera Mini and other internet related apps.

You must have tried to fix it but if you are unsuccessful and want to use Opera Mini and other apps on Wi-Fi (WLAN) in Nokia C3-00, here is the Solution to it :

Do This :

Go to Menu –> Settings –> Configuration –> Personal Settings –> Options –> Add New then create a new account called My Web. And ACTIVATE it.

Also Check :

  1. Menu –> Settings –> Connectivity –> WLAN –> Internet Connection it should be ‘Ask First’.
  2. 2. Menu –> Internet –> Web Settings –> Configuration Setting it should be set to Configuration : Personal Config. And Account : My Web

Now try to connect and every time it will ask you to choose between connection to connect to the network and you can save your GPRS Bill by using Wi-Fi connectivity at home and at Hot Spots.

This is a bug in Nokia C3-00 Firmware and everyone is waiting for its fix, a new upgrade for the firmware is available viz. Version 4.60 but the bug is not fixed in it. Also NOKIA is quiet!! Everyone is waiting for an answer from NOKIA!!

Zubin Rathod

eCommerce Executive at Konecranes, Pune. Co-Author at Digital Conqurer. I love ethical hacking, blogging, gadgets, internet, troubleshooting & human psychology. Also, making new friends, socializing, reading & travelling are my hobbies.


  1. Avatar
    Avi December 19, 2010

    Hi, thanks for the help.
    From some reason I can’t follow the second step since I don’t have ‘Web Settings’ option on my ‘Internet’ menu.
    What can I do?

    Thanks again,

  2. Avatar
    Zubin Rathod December 20, 2010

    try going to CONFIGURATION and Selecting PERSONAL CONFIGURATION and then going to personal setting and activating MY WEB account..!! might help you.. and my pleasure.. welcome always!!

  3. Avatar
    Reynaldo December 21, 2010

    Hi..why it was not working for me??..when i go to communities and click the start i will be choosing from |Search WLAN | myGlobe Internet |Do not ask|and anywhere i click of those 3 are not working.. what should i do ? please help me sir!

  4. Avatar
    Naveen Kumar December 27, 2010


    I bought it yesterday first day it detected the wifi connection, at home i have BSNL and at office i have Airtel wifi connection so i saved the both on my phone, but to my suprise when i try to connect the wifi through BSNL it is not connecting what i have to do, pls tell me, i use yahoo msg, while opening chat it does not ask for wifi or GPRS, im confused on which service it is working.

    waiting for ur reply

    Thanks in advance

  5. Avatar
    Claire December 30, 2010


    I have done as you have said and it now asks me when I open Opera mini and all other internet apps which is great so thanks. However if I want to use GPRS when I am not in a wifi zone then it will not connect to my GPRS mobile web.



  6. Avatar
    Dan January 10, 2011


    Your fix has resolved the issue with my Nokia c3.

    Thank you very much.

  7. Avatar
    P GANESAN January 20, 2011

    thanks, it is really helpful.

  8. Avatar
    galo January 22, 2011

    hi,I bought the nokia c3 but I can’t use the nokia msger and open my e-mail, the wifi works great, I don’t have a gprs or wap data package only a wlan connection

    Please help me

    • Avatar
      Galo January 26, 2011

      but nokia c3 has a wireless support connection I browse through opera mini, my problem is I can’t use email app and messenger, but for example communities application works fine

      I want user nokia c3 messenger and mail throught wifi connection

  9. Avatar
    Zubin January 24, 2011

    @ Reynaldo : dude first of all if you are using wi fi then you gotta check that you are in range or not and if you are using GPRS then check weather you service is activated or not.. cos its not the problem of your cell!!

  10. Avatar
    Zubin January 24, 2011

    @ Naveen : A new software upgrade is available.. upgrade it and check if it fixes your problem!!

  11. Avatar
    Zubin January 24, 2011

    @ Galo : Nokia C3 dose not have a WLAN Support.. sad you can’t use it!!

  12. Avatar
    Andrea January 25, 2011

    It worked for me!!!! Maestro!!!! Guru!!!!! Voodoooooooooo!!!!!!!!!!

  13. Avatar
    Sanjay January 25, 2011

    After doing all the settings, as suggested, problem still exist. What should I do further?

  14. Avatar
    sheena January 25, 2011

    Hi! i just bought a c3 and i am currently trying to run the internet.
    connecting through the web browser is super fine via mobile web.
    I REALLY HAVE PROBLEMS WITH OPERA MINI and in opening the apps which i recently downloaded, SNAPTU and NIMBUZZ. i am no techie and have no idea. please help me! i have tried your tips,but to no avail,i still can’t open such services. ๐Ÿ™ thanks in advance!

  15. Avatar
    Zubin January 25, 2011

    @ Sanjay : try updating the firmware..

  16. Avatar
    Zubin January 25, 2011

    @ Sheena : what do you mean by you can’t open those services.. means they are not getting started or they are not getting connected??

  17. Avatar
    Aaron January 26, 2011

    You’re the man! I’ve been configuring these seetings for days but to no avail and my airtime literally drained out! Thanks man! You’re a lifesaver!

  18. Avatar
    Zubin Rathod January 27, 2011

    @ Gale : Try the above trick.. it works for what you want to do..!!

  19. Avatar
    Sanjay January 28, 2011

    How to update firmware?

  20. Avatar
    Sanjay January 29, 2011

    Earlier, neither mail nor communities were working but now, I observed that communities is working perfectly. I searched a lot of websites & found that in order to configure mail in Nokia C3, it requires Access Point Setting (APN Setting), which I got from my mobile operator and the same is “gprsppsdel” but where I have to configure in my mobile. I think it should be configured under Menu->Setting->Connectivity->Packet Data->Packet Data setting->Edit active access point.

    Please confirm.

    • Avatar
      pallavi February 19, 2011

      hey this really works, i just edited the access points to gprsppsdel, and got connected. thanks

    • Avatar
      beonze May 03, 2011

      I did what you’ve said and nothing happen? it says communication error. why?

  21. Avatar
    Sanjay January 29, 2011

    I forgot to mention that I am using internet only through wi-fi & not through gprs.

  22. Avatar
    Saira January 31, 2011

    I used the above trick, but still get the same stupid error…comunication error ๐Ÿ™ what is wrong with my phone its brand new ๐Ÿ™

  23. Avatar
    May January 31, 2011

    Hi! Do i have to change the access point? And what abt the proxy thing? Help plz.. ๐Ÿ™

  24. Avatar
    Zubin February 02, 2011

    @ Sanjay : download Nokia Software Updater from nokia’s official site.. connect your phone to PC via data cable and not thro Bluetooth.. also be connected to the internet..

    install the software.. and follow the steps.. its very easy bro!!

  25. Avatar
    Zubin February 02, 2011

    @ sanjay :

    yes.. in Edit Active Access Point.. put it into the ‘Packet Data Access Pt.’ tab and try it.. it will work!!

  26. Avatar
    Zubin February 02, 2011

    @ sanjay :
    dude when you are using internet only thro wifi and not thro gprs.. then why the hell do you want the access point??

  27. Avatar
    Zubin February 02, 2011

    @ saira :
    communication error means either your GPRS is not activated or there are some flaws in your wifi network!!

  28. Avatar
    Zubin February 02, 2011

    @ May : no you don’t have to change the access point nor you have to use any proxy for this trick to work!!

  29. Avatar
    danish February 03, 2011

    when i opn facebook in comunication facebook is show conected but while updating profile, mssege show “comunication eror try again” how i do?

  30. Avatar
    Zubin Rathod February 03, 2011

    @ Danish :
    “Communication Error” means there some error in your internet connection.. not in the application or in your phone..
    try calling your customer care helpline of your network provider to fix your connectivity issues!!

  31. Avatar
    May February 03, 2011

    I access communities while i was outside this afternoon. When i reached home my save network was lost.i tried to connect again. But i cannot access communities show communication error. Plz help! Tnx a lot!

  32. Avatar
    oats February 04, 2011

    i can connect without fail to the WIFI, I see the connection was successful but the applications (browser, etc) simply refuse to connect, except by Packet Data (GPRS, EDGE).

    What’s up with that?

  33. Avatar
    Zubin Rathod February 05, 2011

    @ May :
    Dude wifi networks are saved in our phone.
    You used it when you were outside that time you were in range of that wifi network, you saved it.
    When you went home you were not in the range of that saved wifi network.
    Thats why its giving you communication error.

  34. Avatar
    Zubin Rathod February 05, 2011

    @ Oats :
    What exactly is your problem.. i was not able to recognize it properly??

  35. Avatar
    Sreekanth February 10, 2011

    Hi Zubin,

    I have bought Nokia c3-00 and upgraded the software. I am able to access the commuinities and chat services but i am not able to access email component. I have lodged a complaint with nokia care 25 days back still no action taken. Can you please let me know if there is any settings we can try?


  36. Avatar
    mann February 10, 2011

    m still nt able 2 cnnect… m getting a message “service not available”

  37. Avatar
    Zubin Rathod February 10, 2011

    @ Mann :
    Service Error Means you are not in a wifi network range or either you have not enabled GPRS!!

  38. Avatar
    Zubin Rathod February 10, 2011

    @ Shreekanth :

    What exactly happens when you open the email app..
    can you please give me the error report with more details..??

  39. Avatar
    Xin February 11, 2011

    Dude I tried everything. It really won’t work. I just bought this phone yesterday. It always say COMMUNICATION ERROR. TRY AGAIN LATER. Even on my Communities. I’m desperate. Please help me. ๐Ÿ™

  40. Avatar
    Xin February 11, 2011

    SERVICE NOT AVAIL – it said. wrong!

  41. Avatar
    Zubin Rathod February 11, 2011

    @ Xin :
    Dude try to understand properly what am i trying to make you understand..

    Communication Error and Service Error are not the problem in you mobile device.

    They are related to your network operator.. not your phone..

    or if you are using wi-fi then related to your wi-fi network..

    not your phone buddy..

    your phone is working very much ok..

    try changing your network provider.. means using a different sim of different network provider..

    or using wi-fi at some other place..!!

    then see the results..

    • Avatar
      Xin February 12, 2011

      I don’t think I have a problem with my wi-fi because in using my laptop I can surely connect easily. This phone has a problem. This sucks.

  42. Avatar
    Xin February 12, 2011

    I don’t get it. When I use Snaptu, I can connect on the wi-fi network. But when I use Opera Mini or the internet it can’t. why’s that dude? ๐Ÿ™

  43. Avatar
    Zubin Rathod February 14, 2011

    @ Xin :
    then try upgrading your firmware..
    and if still dosent work then throw it to the Nokia Care Center..!!

  44. Avatar
    Febi Francis February 17, 2011

    Hats off to you…..
    it really worked……….
    thanks a lot…

  45. Avatar
    Zubin Rathod February 17, 2011

    @ Febi Francis :

    Thanks a ton..

    have look at another bug also..

    Nokia C3 Bluetooth Internet Connectivity Bug :

  46. Avatar
    bob February 21, 2011

    it really helped a lot and now my wefi issue is solved but i have another problem my cell shows weak signals even near the router whats the reason.?
    thanks in advance.

    • Avatar
      Amol Wagh February 22, 2011


      I guess it is either problem with your cellphone Wi Fi or your router. Just o to some other place and check if you get the same error there.

      IF problem persists- go to Nokia care & get it done under warranty. (Or they might even give you new phone replaced)

  47. Avatar
    Hamza February 22, 2011

    Hi Zubin thanks for the mentioning the procedure. it asked for the connection but after a long time it says communication error. now what should i do?

  48. Avatar
    not_a_nokia_fan_anymore February 22, 2011

    Yey! Thank you so much, you saved my mobile phone from being thrown out of my window.

  49. Avatar
    myname February 23, 2011 worked

    many thx!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  50. Avatar
    Sandeep February 25, 2011

    I recently purchased Nokia C3 set & am using Wi-fi.

    There is a problem of “Communication Error Try Again” in configuring mail. Whereas other applications like chatting, browsing, communities are working fine.

    What is the problem? Any solution?

  51. Avatar
    helpme February 27, 2011

    I’ve got the same problem with the communication error, with every application! Email, community’s, chat, ovi: NOTHING works with wifi.
    Is there any solution?

  52. Avatar
    Rida March 13, 2011

    hi…in configuration settings i dont have personal conf. option..wht should i do?

  53. Avatar
    Gyanen March 17, 2011

    The wifi on nokia c3 really sucks. When i use opera mini and only free wifi works and the locked wifi with proxy no. & proxy port it doesnot work. All the time it says unable to connect please review your network settings. I have my wifi connection with proxy settings & i have tried all the settings above described but it doesnot work. I also went in nokia care with this problem but they cant fix it. If any one can suggest how to define access point for wifi with proxy settings i will be very thankful to you.

  54. Avatar
    annu March 19, 2011

    i bought my c3 in nov 2010 n got crazy by this communiction error…thnx my problem fixed in connecting to the works well with gprs..but m unable to connect through my wifi connection..plz help

  55. Avatar
    ethelwyn March 22, 2011


    My phone already connected to wifi and then when i want to chat at yahoo massenger the msg will appear could not connect to the network.check your phone’s connection settings and try again.anybody can fixxed my me

  56. Avatar
    Escort Classifieds March 24, 2011

    Just what I was searching for, thankyou for posting .

  57. Avatar
    Rod March 30, 2011

    Hey dude..other browser connects to wlan like ovi and uc browser..but from opera mini and bolt browser i cant connect??do you know the solution with that?

  58. Avatar
    Shannon March 31, 2011

    K so, I did this… it didn’t work

  59. Avatar
    selina April 02, 2011

    hi well i have done all them steps you have given and when i go my Facebook on communications it will go on but it doesn’t let me do anything like wen i want to write a status it says unexpected error i dont no what to do ?

  60. Avatar
    aniruddha April 05, 2011

    Hi.. i have followed the steps you have mentioned and it works with my nokia browser.. However, chat still uses GPRS instead of wifi.. How do i resolve that? please help..

  61. Avatar
    varun April 05, 2011

    another best way is select personal configuration settings and select my web then make personal settings as default settings, then activate default in all applications.
    Now delete the default personal configuration then phone will ask to select another settings as default then select no.

  62. Avatar
    vinod April 08, 2011


    When i connect to messenger i am getting error message ” Could not connect to the network. check your phone’s connection settings and try again [code-2]”.

    Note my wifi is working i can browse and i can check mails except my chat messenger.

    please advice


  63. Avatar
    Terra April 10, 2011

    i used this technique, and all went well. lost that phone replaced it tried the same settings no go. I noticed there are extra settings after i setup My Web, such as Bearer Setting> which ask for the type of internet connection ipv4 or 6 Also username/password.

    any ideas

    firmware is up to date

  64. Avatar
    sonia April 11, 2011

    hii. i have nokia c3. i use wifi on my mobile approximately 3 months but now suddenly my wifi doesn’t work. wifi not found any connection to connect like ITI.when i am go to available wlan and select them then only processing is doing for long time not any connection is found. plzzz tell me solution what can i do…

    • Avatar
      Pinkish Doll March 31, 2013

      plxxxxxx any 1 help me my go 2 address ix nt wrkng ๐Ÿ™ dnt 9 y……opra mini workng as wll but i wnt useng web search go 2 address etc ๐Ÿ™ plxxxxxx tell me

  65. Avatar
    Sumit April 18, 2011

    currently i am using a nokia c3
    i am having a problem using opera mini because i am not able to use wifi to run opera mini and it directly runs on gprs

  66. Avatar
    Mike April 20, 2011

    Is there any way to set up my c3 so that it asks me for a password before I can use WLAN?

  67. Avatar
    ismail April 23, 2011

    i have nokia c3 i am not able to open nimbuzz it giving connection error . i have tried many time it not working for me . on my mobile i can browes any thing but i am facing the problem in nimbuzz only please help me to solve the problem.

  68. Avatar
    Adnan April 23, 2011

    Sir i am using c3 for three weeks the problem is that i reset it and after that opera mini icon is not listes in internat option and also when i connect to wlan and go to youtube there is only one option of watch now come but before my reset i got options of watching video in high quality and in normal quality pleasew help me out
    thanks and regards

  69. Avatar
    Zubin Rathod April 23, 2011

    @ Mike :
    I guess if you do not save your WLAN Profile then it will always ask you every time you will connect using that profile..
    give it a try.. I am not sure..!!

  70. Avatar
    Zubin Rathod April 23, 2011

    @ Adnan :
    I guess there is “video settings” in you “Youtube Account Settings”

  71. Avatar
    Askzra April 27, 2011

    Thanks for that help..i already got mine worked.

  72. Avatar
    Minnah May 01, 2011

    OMG, thank you, dude!!!! finally, a solution that works!!!! thank you!!

  73. Avatar
    Yohan May 01, 2011

    hi :)I can’t sign in any chat window on my nokia C3, I keep on receiving this message “Could not connect to the network. Check your phone’s connection settings and try again. (Code-2)”. what will i do? thanks

    • Avatar
      Irtaza_haider100 June 21, 2011

      hey…you got any solution to this problem? cz i am facing the same

  74. Avatar
    Ayaz Noor Mohammad May 05, 2011

    it works perfectly! i can FINALLY use default browser on wifi.. thank you ๐Ÿ™‚

    • Avatar
      Amol Wagh May 06, 2011

      Nice to hear that it worked for most of by this trick. But still some are facing problems. Please follow the process carefully & step by step.

      • Avatar
        Zubin Rathod July 14, 2011

        Yeah.. Really.. Following the Steps Correctly is the only way to get out of it..

  75. Avatar
    nonoy May 11, 2011

    thank you for the post

  76. Avatar
    Storeboyz May 11, 2011

    hi there…im tried to use it..but it doesnt work…the problem is same…”service not available”…what should i do to solve it

  77. Avatar
    jac May 25, 2011

    F#*@king brilliant!!!!ย  Thank you, thank you, thank you xxxxx

    • Avatar
      Amol Wagh May 26, 2011

      You’re welcome jack. Do share with us if you have some tricks worked out or any bug youare still facing.

  78. Avatar
    Elisa F_93 May 28, 2011

    It still doesn’t work, sir. Could you be a bit more specific about the ‘MyWebb’ account?

    • Avatar
      Zubin Rathod July 14, 2011

      where are you stucked..??

  79. Avatar
    Wee Kez June 07, 2011

    everytime i try t gon te internet it says check homepage address can anyone help ?

  80. Avatar
    Troubled user June 10, 2011 internet works on the default browser btut not on opera mini ๐Ÿ™

  81. Avatar
    cloudeRz June 24, 2011

    doesn’t work pal….

  82. Avatar
    Shubham Bhauka August 07, 2011

    THANKU VERY MUCH!!!!!!!!!!!!!!!!! ousm info …..ย 

  83. Avatar
    Amol Wagh August 10, 2011

    Please follow the steps carefully & do not miss anything of it. Most of users followed same & got success including our test phone.

    Let us know the update when you try again.

  84. Avatar
    Anishapatel85 August 27, 2011

    Thank u :)))

  85. Avatar
    Anonymous September 19, 2011

    Thank you it really helped me to solve this issue actually i came here for searching applications for c3 but when I checked out your post I applied it in advance.ย 

  86. Avatar
    Anonymous September 30, 2011

    I own a C3-00 with the latest firmware 8.63, though “2.ย Menuย โ€“>ย Internetย โ€“> Web Settings โ€“> Configuration Setting” doesn’t seem to be available in the latest firmware 8.63. Any suggestions?

  87. Avatar
    Gourav Gupta October 16, 2011

    ย hey i am facing an issue while performing the below step:

    Menu โ€“> Internet โ€“> Web Settings โ€“> Configuration Setting it should be set to Configuration : Personal Config. And Account : My Web’In the Configuration : Personal Config. is not appearing as an option instead only the GPRS settings are available.

  88. Avatar
    Vahid_smart October 28, 2011

    Thanks a lot. It helps me ๐Ÿ™‚

  89. Avatar
    Jan Vendiola Mongcopa January 19, 2012

    thanks a lot this does work now i can choose between gprs or wlan… oh yeah

  90. Avatar
    Sirgregory October 30, 2012

    Thank you so much. ย This has been a problem that has been bugging me for about a year. ย I was looking for a way to force my C3-00 to use my wifi. Everytime I tried to update something using my phone from Opera I ย got kicked back out to the crappy browser, and it was useless because I don’t have a data plan.

  91. Avatar
    KIANAVAMP December 24, 2012


    • Avatar
      alol December 29, 2014


  92. Avatar
    KIANAVAMP December 24, 2012

    i dont know this security code any help please

  93. Avatar
    KIANAVAMP December 25, 2012

    u look so handsome!

  94. Avatar
    Mills Emmanuel July 26, 2013

    please my nokia c3 has fallen into the water and some of the keys are not functioning well,if i send it out for repairs,they tell me they cant repair it.what should i do

  95. Avatar
    ?? ??? November 26, 2013

    how can i stream online videos with nokia c3-00?

  96. Avatar
    Marcelo Chas Cruz December 21, 2013

    Thanks a lot, pal ๐Ÿ™‚

  97. Avatar
    Anees Ijaz June 01, 2014

    i have tried this and it worked for only a month please tell what should i do.


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